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PURCHASE INFORMATION: RETAIL

Hiipuss products are available through Über House, select retail locations, and at luxury international hotels, resorts and spas.

The decision to experience our synthetic human prohormone products is an important one. We encourage our customers to speak with us directly concerning any questions or information. All inquiries are kept confidential. Our business hours are Monday-Friday, 10AM-6PM EST.

We accept GoogleCheckout, MasterCard, Visa, American Express and DiscoverCard. Personal checks and money orders are accepted with a 3 to 5 day delay in order processing time.

To order directly, please download our order form below and send via email to customerservice@uberhouse.us or by fax to (631) 725-0910. All inquries will be responded to within 1 business day.

Please take a moment to read our purchase, return and shipping policies below:

1. RETURN POLICIES

We cannot accept returns or exchanges on prohormone products due to possible product tampering that could occur. Refunds on defective merchandise will be in the form of a product replacement.

2. DAMAGED ITEMS

If your product is damaged you must save all packaging and contact us for return merchandise authorization and instructions at customerservice@uberhouse.us Please do not send your damaged product back. The process time on all product replacements is six (6) business days. Customer will receive via email a prepaid return shipping label, and will be insured with a signature confirmation. Shipping fees are non-refundable and Über House is not responsible for lost returns.

3. SHIPPING POLICIES

We ship to all 50 states in U.S., Canada and Puerto Rico, and offer shipping methods via United States Postal Service, United Parcel Service and Federal Express.

For International Shipments

We offer worldwide shipping methods via United States Postal Service, United Parcel Service and Federal Express. Please contact us for country-specific restrictions and international rates.

Shipping Method Restrictions

Priority shipments (overnight, 2nd and 3rd day air express) are not available for certain locations in Alaska, Hawaii, Canada and International locations. Tracking codes may not be available for all shipping methods. Items shipped to Canada, Puerto Rico and International locations will have Duties assigned by customs for shipments please check local regulations for charges applied.

Shipping Times

Orders are shipped on business days, Monday through Friday. Second day and overnight services do not apply when orders are placed after 3 pm, Eastern Standard Time. U.S. Parcel Post is used for shipments to P.O. Boxes, APO/FPO and areas not serviced by FedEx and UPS. USPP deliveries are unable to be tracked and Über House LLC is not responsible for delayed or lost shipments.

Most of our merchandise is shipped within 24-hours of placing your order. Orders placed after 3 pm Eastern Standard Time on Friday are processed the following business day for shipment.

3. ITEM AVAILABILITY

We make every effort to ensure the product or item in your order request is available.

However occasionally if we run out of a popular or discontinued item, we will offer substitutions, or give you the opportunity to change or cancel your order request.

We appreciate your understanding in the event of an out of stock situation or necessary substitution of an item.

PURCHASE INFORMATION: INSTITUTIONAL AND VENDOR

High standard of quality

Since its inception in 2007, the Hiipuss™ line has emphasized the importance of precious synthetics. Therefore, we work with the most experienced raw material suppliers. Only the very best sources are chosen for special ingredients which are exclusively selected for the Hiipuss™ line.

Products that feel good to use and sell

Time-tested artisanal applications and the latest knowledge of clinical research and development are taken in to account for all of our products. Our quality controls guarantee that our product range retains its high standard of quality, each product undergoing a number of strict tests. Furthermore, Uber House follows a no animal testing standard. Our products are genuinely not tested on animals. We make our products in a way that makes one feel good to use them and sell them.

Institutional and vendor licenses

To become a licensed Hiipuss™ vendor you must be a store-location based retailer\service provider or importer\exporter of premium health and beauty products. Approved vendors are required to purchase a low cost display package on a no-risk basis. This display package consists of a customizable selection of products, which you will need to exhibit and sell along with product and company information. There are no requirements for minimum sales or retaining stock.

Uber House guarantees to its vendors that the high quality of each and every product will remain constant. Uber House will accept any damaged or unopened product back without questions asked. Just return the product to us. Vendors have the choice of exchanging the product or receiving their money back.